Latest News Keep up-to-date with what’s happening and comment!

Visa and TSB: The challenges of online

June 2018 by Jonathan Owen

Epsom Ladies day, 1st June was extra scary this year. The usual scrummage of hats and high heels at the bars turned nasty when the Visa credit card system crashed. A lot of ladies were less than impressed and bar staff had to be rescued by security.

In Lewis Carroll’s ‘Through the Looking-Glass’ Alice takes part in a race with the Red Queen only to discover that despite running constantly she remains in the same place. The Red Queen is not sympathetic: ‘A slow sort of country!’ says the Queen. ‘Here you see it takes all the running you can do to keep in the same place. If you want to get somewhere else, you must run at least twice as fast!”

Data Harvesting and the GDPR

May 2018 by Jonathan Owen

If you are an ambitious business promoting itself on the internet then you need to know about the General Data Protection Regulation which comes into effect on 25thMay. The Customer database you are building is subject to the regs., especially if you ‘process’ the information e.g. categorise Customers so you can target them with special offers.

Vat? On yer bike, mate

April 2018 by Jonathan Owen

Jonathan Owen discusses VAT charged on Open Markets, Street Traders and Carbooters and problems facing bike share providers

A bad case of nerves

April 2016 by Jonathan Owen

The Panama Papers, squirming politicians, Sainsbury’s acquisition of Argos, taking your dog to work and the supermarket and Storm Gertrude. Jonathan Owen’s monthly round-up of the news is here.

Bricks ‘n Mortar Blues

February 2016 by Jonathan Owen

Christmas trading results confirmed the inexorable move to online plus another problem for struggling retailers

Happy New Online Year

January 2016 by Jonathan Owen

Poor High Street sales results, competition from the Germans, early sales, drastic high street discounting but record online sales. Where does this leave loss-making ‘discretionary’ services like markets?